Q: I don't know what gauge size I need to order for my piercing. What should I do?

A: Please refer to our "Piercing Size Guide" page under the Home button. There you will find all of the standard sizes for all different types of piercings. If you are still unsure of what gauge size to order, please ask whoever pierced you. 

Q: I am not sure what length to order for my barbell. What should I do?

A: If you are unsure of what length to order for your body jewelry, you can measure your current barbell. Carefully remove your current barbell from your piercing and use a ruler to measure how many millimeters the bar is in length. Please refer to our "Piercing Size Guide" page under the Home button for information on how to properly measure various barbell types.

From there, you can see if you should order the same length for your new jewelry, or possibly a shorter or longer bar. 

Q: I have an allergy to nickel. Is 316L surgical steel nickel free?

A: 316L surgical steel does contain trace amounts of nickel, however, it is bound in a manner in which it is still considered hypoallergenic. If you need a material that is 100% allergen free, we recommend piercing jewelry that is made from solid/pure titanium.  

Q: I have sensitive skin / allergies to alloy metals. Can I wear jewelry with a gold or rose gold etc. finish?

A: Only hypoallergenic metals such as unplated 316L surgical steel, titanium and .925 sterling silver are recommended for those with sensitive skin or skin allergies. Colored finishes or ion plating over surgical steel such as gold, rose gold, rainbow, black etc. are not recommended as they may cause skin irritation.

Always make sure to thoroughly sanitize your body jewelry, piercing area and fingers with anti-bacterial soap (rubbing alcohol is not recommended on anything alloy metal with a colored finish) whenever you are inserting new body jewelry.

If irritation continues after putting in a new piece of body jewelry, remove the barbell. You may be experiencing allergies to the metal and you should most likely stick to hypoallergenic materials going forward.